Whether you’re betting on the Grand National, playing Texas Hold’em, or trying your luck with beginner spins online, being able to safely deposit money into your gambling account is important.
Professional casinos and betting sites use secure payment methods to facilitate deposits, including e-wallets, credit and debit cards, prepaid cards or money transfer services. This is as it should be, but sometimes security can come between you and enjoyment without you having done anything wrong.
What happens when your favorite casino doesn’t accept your deposit? Here are some scenarios when this happens, and how to solve them.
The Site Declines Your Credit, Debit, or Prepaid Card
The first thing to do is check to make sure you have enough funds on your card. Check for older, pending payments, and any bank fees that may have affected your balance since you last checked it. If your balance is okay, it could be an address mismatch.
To verify your identity, casino payment processing systems check to make sure that your billing address matches the address in your gambling account. Check both of these. Look for any typos or spelling errors. If you find them, correct them. If the address is okay, it could a bank restriction instead.
Following local regulation or internal policies, many banks restrict the amount of money you can send to online gambling sites. If the amount you want to deposit exceeds this limitation, the deposit will fail. Ask your credit card company if this is the case and work out the problem with them.
You Can’t Deposit as Much as You Want
Gambling sites usually have a deposit cap for an individual transaction, i.e. $2,000. Trying to deposit a sum that goes beyond this cap results in a failed deposit. It’s important to understand that this isn’t a bank or credit company problem.
There are two workouts to this problem. The first is to try to make two deposits. You may have to wait a period of time after the first deposit before you can make the second. Sometimes, however, when you need the full sum in your account as soon as possible, this may not be feasible.
That’s when you can call the casino and ask them to up your deposit limit. Many of them will do it, especially if you are a steady player at their table. It’s better to call them than to email them or message them using the customer support chat they offer — this increases the chances that your request will be granted.
Your Deposit Doesn’t Show Up in Your Account
Stay calm. This usually happens because of slow processing times. Larger deposits are not always instant. Also, different casinos may have different processing times depending on their jurisdiction. Weekend deposits may also take a few days longer because of the way banks work.
Because there’s no simple way to circumnavigate this, it’s wise to deposit in advance of major events, like the Grand National on the 8th of April, so you can use your money as soon as the opportunity arises. While you’re at it, you may also want to check out what’s expected at Grand National 2017.
To enjoy more speedy deposits, use the fastest payment method available. Avoid wire transfers, and use instead e-wallet and prepaid card transfers, which are usually the fastest. Also, bear in mind that credit card transfers won’t be finalized until they are approved by your credit card company, which can add another day or two to the wait.
Last but not least, remember to double-check that you’re using approved payment methods. If your card isn’t listed on the casino site, you may be running into problems.