Mobile salespeople rely on software that turns handheld devices into access points for customer contacts, opportunities, products and other information required to coordinate sales efforts and close deals. Mobile Sales is a new library of resources to help sales professionals and their customers stay connected in an increasingly networked world.

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Facebook surpasses 300 Million Users

From Mashable – While Twitter may be getting the majority of the press in the Facebook-Twitter competition, Facebook’s still the 800 pound gorilla in the room. Today the world’s largest social network made that clear by announcing that they now have more than 300 million users. In a blog post, Facebook Founder and CEO Mark Zuckerberg [...] read more >>
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“It’s on Sale” The mobile opportunity – people are buying now

Retail Mobile Coupons are a idea who’s time has come. Borders Books UK had a 69% opt-in rate for mobile coupons, among existing e-mail club members! This was with no in-store promotion. Why, because they are easy to use. No need to print them, they are with you when you need them, they are green and they are linked to a loyalty card, so you can leave that home as well. I am not sure about you but it is not very often I would print out an e-mailed coupon fold it up and put it in my wallet. Mobile just makes more sense as a consumer and as a marketer.

With the advent of digital signage in is also easy to opt people into your club just by texting, in store, no plastic, no paper, no mailings. Need more convincing read this article for Mobile Marketing Profits.

Loyalty Link plus

“Is it on sale?” The mobile opportunity – people are buying now from Mobile Marketing Profits

In today’s market, consumers are thinking twice before they buy almost anything.  “How much do I need it?” “Do I need it all, or do I just want it?” “It is on sale?” Questions people ask when they’re uncertain about their own economic futures.

This “Is it on sale?” thinking presents an ideal opportunity for mobile marketing ...

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Selling through Social Media and LinkedIn

Social media, a term nobody had heard of a few years ago, is now a term from which we can’t get away. What long-term role will social media play in your sales and in life? It is too early to tell. Regardless, tools such as LinkedIn are excellent ways to develop a presence with new people and to reinforce your presence with people you already know. I’m not saying to embrace social media by spending hours a day on it. No, leave that for people who don’t have a life or your teenager. It is worth the time, however, to at least develop a profile on social networking sites like LinkedIn.

When viewed as a professional tool, it is your business cards to millions. Once you have it set up, don’t spend more than 5 minutes a day on it. Or, spend about 15 minutes once a week. This is what I do, typically over the weekend, looking at new connections and checking messages. This keeps me in the loop, without it becoming a time waster. Over the past year, I have used this strategy to develop critical new relationships and renew a number of business relationships with people who had fallen off of my radar screen.

The question you may be asking is has it resulted in business? Honestly? No (not ... read more >>

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8 worthy Twitter tools for biz.

twitter_toolLast week I earned many of your eyeballs by sharing how I scored a 6-figure gig while using Twitter.

Twitter is definitely a viable method for communicating to prospects, clients, and business fans but, like many new social platforms, it can be overwhelming. Not just how it works, but also how to utilize all the handy applications that are available to enhance your experience and value gained with it.

Twitter is a microblog that enables real-time messaging to the world via your computer or mobile device. The only rule—your message must be under 140 characters.

Start slow and simple. Add apps as you get comfortable with it.

Here’s a rundown on some of my favorite Twitter tools and how I use them. If you have discovered a Twitter tool that really rocks, please share it in a comment on the Oddpodz blog, so others can learn about it.

Grade your Twitter profile. Try Twitter grader at http://Twitter.grader.com/Learn to see if your tweet power, authority, and reach are working for you. This grader not only gives you a score, but tells you how to amp things up.

Organize and manage your tweets Better. Check out TweetDeck, http://tweetdeck.com/beta/ This cool tool is your ... read more >>

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John Hagel on "Passion" in the Network Age

"We have to make our passions our professions. If we don't, this [the economy] is going to be uglier and uglier, and we're going to feel more and more stressed." -John Hagel

John Hagel gives his thoughts on the importance of "passion" at last night's sold out SupernovaHub Mixer at Wharton | SF.  This is just a 30sec snippet; the whole event was over an hour in a packed house.  More on the mixer over at http://www.supernovahub.com/ .



Video also available here.

... read more >>
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Facebook Search Improves

facebook2One of the more difficult aspects of Facebook up until yesterday was the search capability on the site. Yesterday was a busy day at Facebook as the “FaceFeed” acquisition was put in motion .Under the radar of sorts was this announcement about improvements made in the search capabilities that helps heavy Facebook users considerably and, in particular, marketers.

Let’s be honest here. Facebook is like every other social networking / media / engineering marketing site in that it promotes communication and a kind of online hippy mentality. It’s all peace, love, everyone getting along and basically knowing way too much about each other. Well folks, let’s remind ourselves of one thing about the lovable hippies of the 60’s. They went on to become major league capitalists (the ones that could at least feed themselves like Jerry Rubin) and while Facebook may always talk about the user experience what they are most interested in their financial experience. At the end of the day it’s a business and who can fault them? The search capabilities help the business of Facebook even more and may help them hit those lofty revenue numbers.

For now though let’s imagine that the reason at the top of ... read more >>

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Volkswagen Kicks Off Mobile Campaign


mlsMobile Marketing Watch : Volkswagen, promoting itself as “the official automotive partner of Major League Soccer,” has embarked on a 19 city mobile marketing tour.

In this regard, they are mobile in a physical sense as well as a digital one.

The goal, to introduce soccer moms everywhere to the new fleet of Volkswagen automobiles, is well served by this effort.

In addition to a text-to-win opportunity to take home a $25 gift card, potential customers are also offered the incentive for merely test driving a VW at a local dealership.

And, chances are, if you’ve been to a soccer game recently, there is a lot of promotional material on hand for VW. Volkswagen’s lineup of Routans, Jetta Sportwagens, Tiguans, Passat Wagons and CCs are typically featured prominently at the youth soccer events

The campaign is now underway and will run through...

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Transforming a Sales Organization: A True Sales 2.0 Story

Phone Works is helping the Media Division of a $14 billion communications company completely change the way they sell.  Our client is not unlike many companies, whose growth and margins have slowed or even gone negative in recent years.  What makes our client unique is their willingness to make bold, innovative changes to a traditional model that has worked for them for decades - until recently.   We have every confidence that with their dedication to re-invention,  they will become the clear market leaders in their industry. Why?

We have seen this borne out in other forward-thinking companies we’ve worked with - former employers and clients - who have been willing to take risks and fundamentally change the way they do business. As profiled in the Sales 2.0 bookOracle captured “low-end” and international customers early its history - and ahead of the company’s competition.  Syneron established a first-mover advantage by daring to sell to doctors and their office staffs differently -using the phone rather than expensive vacation junkets to fill the pipeline with qualified sales opportunities as well as serve customers with dedicated ... read more >>

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Re-examining Kindle pricing

The Kindle 2 ($359) is expensive. The Apple 3G (now reduced! $99!) is cheap. Right?

Lots of people have been criticizing Amazon for the high price tag they put on the Kindle, a nice and important device but no iPhone–including yours truly.

But the iPhone price decrease caused me to look again at the pricing model of the two devices and belatedly recognize that behind both prices are two different structures that influence both the upfront price and, perhaps most importantly, the total cost of ownership. Let’s break apart the pricing, then.

Kindle: $359 (no contract), wireless service (free), content ($9.99 per book).
iPhone: $99 (2-yr contract), wireless service (min $70/month), content ($0-$20 per app).

Let’s assume that content pricing cancels out–both seem like pretty good deals to me. Let’s also assume, to be fair, that the iPhone customer is replacing another cellphone, and that she would be paying $45 per month for voice access. This leaves the iPhone-only service charge as $25 per month.

Now the 2-year comparison price looks like this:

Kindle: $359
iPhone: $699

This isn’t meant to compare the value of the two devices. The iPhone can do a lot more than the Kindle, ...

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Nielsen To Mobile Marketers: “Good Luck 2 U”


Mobile marketing Watch: Nielsen Mobile is so upbeat about SMS marketing, its analysts even use the jargon!

In its December 2008 report titled “The Short Code Marketing Opportunity,” Nielsen Mobile outlines the success of numerous SMS campaigns, describes how it bridges old and new media, and engages customers because it’s a “highly personal and interactive medium.” In its closing sentence, the report tells marketers: “Good luck 2 u.”

No wonder Nielsen descends into text-speak. According to research figures, SMS messaging has become extremely popular with U.S. wireless subscribers. In the third quarter of 2008, 203 million of 263 million users, or 77 percent, paid for texting either as part of a data package or in per-transaction fees. By the third quarter, wireless subscribers were sending an average 357 texts per month.

During the same period, brands using SMS saw great response. Coca-Cola’s short code campaigns resulted in 1.1 million AT&T and Verizon Wireless customers actively texting with the beverage company. Some 1.013 million (presumably pizza-loving) Verizon and AT&T subscribers texted with the pie chains Domino’s, Pizza Hut, and Papa John’s. Foot Locker’s .. ...

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Number of Mobile Users Seeking Local Info Grows 51% mobile

Maybe we are truly approaching the year of mobile. Maybe we’re not. Maybe we should just stop trying to label these things and stick to the facts. According to comScore you can add a piece of data to the mix that shows growth in the access of local information using mobile devices which will warm the hearts of app developers everywhere.

The 51% spike in users seeking to gather local information is broken out across the following platforms

comscore-local-mobile-61009-jpeg

comScore’s senior VP Serge Matta comments

“Given the explosion in application stores and associated marketing efforts, along with the growth in mobile phones using faster data networks, it would not be surprising within the next six months to see the number of people using downloadable applications surpass SMS for the accessing of local information via mobile devices.”

Hard to argue with that one considering the slim lead that that SMS currently has over the downloadable application category.

Once you get into the local search conversation you know that the Yellow Page folks aren’t too far away. AT&T is expanding their yellowpages.com offering while the rest of the yellow page providers including Idearc, R.H. Donnelly and Yellowbook ...

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Is Mobile Marketing Getting All Spammed Out? – eMarketer


Spam Splosion!

“We have met the enemy…and he is us.”
—Pogo

Everyone with an e-mail account knows what spam looks like. But where does it all come from, and where does it go?

One thing is certain—there is a lot of it.

According to MessageLabs, the percentage of worldwide e-mail traffic that is spam has been falling over the past few years, dropping from 86.2% in 2006 to 81.2% in 2008.

Percent of E-Mails that Are Spam Worldwide, 2006-2008

However, MessageLabs reported a 5.1% spike in spam over the past month. In May, a whopping 90.4% of worldwide e-mail traffic was spam.

The worst-hit area was Hong Kong, where 92% of all e-mail received was spam. Other highly spammed locales included China, the UK, Australia and Japan.

Top Nine Countries Worldwide, Ranked by Percent of E-Mail that Is Spam, May 2009

MessageLabs estimated that in the US, 87% of all e-mail was spam.

Nearly one-third of spam came from Europe, followed by Asia, South America and North America:

  • 31.6% from Europe
  • 27.8% from Asia
  • 21.4% from South America
  • 13.4% from North America

Whether recipients have spam with breakfast, lunch or dinner depends on geographic location.

Spammers were most active during the US working day, with spam e-mail peaking at 9am local time and gradually declining until midnight. But residents in Asian and ...

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Juniper: Real ROI Will Propel Mobile Ad Spend To $5.7B Within Five Years


mobile marketingMobile Marketing Watch: Good news for mobile marketing service providers: Spending on mobile advertising will see strong growth even while other channels suffer during the global recession, according to  Juniper Research.

Mobile ad spend will grow to $5.7 billion by the year 2014, Juniper forecasts in a report released this week. According to a press release, the firm surmises that according to its research, “The need for engagement with the consumer, and a quantifiable ROI, meant that mobile was increasingly being perceived as a key medium through which to pursue this strategy.”

Other findings from Juniper’s new report:

  • Mobile Internet will become the most popular mobile delivery channel for advertisers in 2009, and will attract the largest proportion of mobile adspend  throughout the forecast period.
  • Mobile Cost Per Clickthrough (CPC) and Cost Per Mille (CPM) rates have fallen sharply over the past year in large part due the negative impact of the economic downturn.
  • Mobile advertising response rates remain substantially higher than those in other media.
My takeaway: Juniper’s findings underscore the fact that high–and highly measurable–ROI and improved ...
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Mobile Marketing Bucks Trend with Predicted 26% Increase in ‘09

mma-logoOk class. What’s the most important word in the title of this post? What’s that? I can’t hear you? The word is predicted. We then turn to our training in the world of market research and look at the source, which in this case is the Mobile Marketing Association, and then draw our conclusions. Please note that I am by no means saying that this study that MediaPost brings us isn’t correct. I hope it is. We need good news and if there is a segment of new media marketing that is poised to take off it’s mobile (well, at least we have been hearing that for the past few years so it has to happen at some point right?)

So the MMA is taking heart that despite overall marketing spend being off 7% for the same period (which is another prediction so it could be higher or lower in the end when all the rubble is cleared away) there is a 26% bump in mobile marketing spend anticipated. It goes on to say

While mobile is bucking the downward spending trend resulting from the recession, the emerging medium is still only a small fraction of total marketing budgets, at 1.8%. The MMA projects that mobile ad spending will grow from $1.7 billion this year to $2.16 billion in 2010

Of the brands and .. ... read more >>

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