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Audio Archive: Customer 2.0 Is Mad as Hell
If your inside sales team isn't striking the right chord with business prospects, you're not alone. Customer 2.0 has had it with outdated sales tactics and just isn't going to take it anymore. This independent, busy, distracted, and opinionated buyer has something to say and it's time for salespeople to listen, understand, and know how and why they make decisions. Learn how in this audio archive. [read more]
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Audio Archive: Can Social Media Boost Sales?
With more and more customers using social media to gather information about products and to communicate with vendors, many companies are trying to figure out how social tools can be used most effectively to meet the needs of the new online customer. In this exclusive webinar, Douglas Hannan from IBM and Bill Patterson from Microsoft explained how they got started with social media and what sales results they have achieved.
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CRM Playaz: First Impressions on Salesforce's Social Enterprise Message, Apple's $4.5M Domain Name, and MicroSkype [Podcast]
The Idol judging begins, looking at a cultural shift at Salesforce.com, corporate social networks, and the obligatory Yankees Moment.
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Ardath Albee is CEO and B2B Marketing Strategist for her firm Marketing Interactions and an author. More »
Dave Brock is President and CEO of Partners In EXCELLENCE, a global consulting company. More »
Charles Green is founder and CEO of Trusted Advisor Associates and an author. More »
Paul Greenberg is the author of the best-selling CRM at the Speed of Light and President of The 56 Group, LLC. More »
Gavin Heaton is the author of one of Australia's leading marketing blogs. More »
Jill Konrath is a recognized expert in B2B sales and the author of Selling to Big Companies. More »
Kendra Lee is author of the awward-winning "Selling Against the Goal" and a popula speaker on sales prospecting/lead generat More »
Mike Merriman is Director of Strategic Service at MZinga and has an extensive background in product development and management. More »
Natalie Petouhoff Dr. Natalie serves as the Chief Strategist for Social Media, Digital Communications and Measurement at Weber Shandwick More »
Anneke Seley is the CEO and founder of Phone Works, a sales strategy and implementation consultancy, and an author. More »
- YOU
- Ardath Albee
- Bob Apollo
- David Armano
- Trish Bertuzzi
- Dave Brock
- Brian Carroll
- Krishna De
- Jonathan Farrington
- Josiane Feigon
- Francois Gossieaux
- Charles Green
- Paul Greenberg
- Marc Hausman
- Matt Heinz
- Adam Honig
- Patrick Kitano
- Craig Klein
- Christopher Koch
- Jill Konrath
- Simon Mainwaring
- Christian Maurer
- Paul McCord
- David Meerman Scott
- Sharon Drew Morgen
- Tisha Oehmen
- Natalie Petouhoff
- Augie Ray
- Matt Rhodes
- Lori Richardson
- Kelley Robertson
- Lee Salz
- Todd Schnick
- Anneke Seley
- Koka Sexton
- Paul Simon
- Dave Stein
- Sivaraman Swaminathan
- Dale Underwood
- Greg Verdino
- Mike Volpe
- Dan Waldschmidt
- Tony Zambito
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“I hope you know how much I respect you personally and professionally Francois, but I have to disagree based on what I am seeing in the market.Last year, and the year before, I was very much in agreement that the term Social Business should not be hijacked and in the process disrespectful of the great work of Dr Yunus. In fact, I wrote about this, spoke about this and occasionally passionately and ...”
“There is a difference between hearing and listening. One problem that sales people make is that they only hear but they do not listen to what the prospect is saying. When talking with the prospect, one should focus on that person alone, understand what they want and what they are trying to say. These 3 things are often ignored but if this is taken by heart, the results will be better.Great ...”