About Social Media Today
Comments by CRM Playaz 
Ardath Albee is CEO and B2B Marketing Strategist for her firm Marketing Interactions and an author. More »
Dave Brock is President and CEO of Partners In EXCELLENCE, a global consulting company. More »
Charles Green is founder and CEO of Trusted Advisor Associates and an author. More »
Paul Greenberg is the author of the best-selling CRM at the Speed of Light and President of The 56 Group, LLC. More »
Gavin Heaton is the author of one of Australia's leading marketing blogs. More »
Jill Konrath is a recognized expert in B2B sales and the author of Selling to Big Companies. More »
Kendra Lee is author of the awward-winning "Selling Against the Goal" and a popula speaker on sales prospecting/lead generat More »
Mike Merriman is Director of Strategic Service at MZinga and has an extensive background in product development and management. More »
Natalie Petouhoff Dr. Natalie serves as the Chief Strategist for Social Media, Digital Communications and Measurement at Weber Shandwick More »
Anneke Seley is the CEO and founder of Phone Works, a sales strategy and implementation consultancy, and an author. More »
“Great post. Some excercises on doing this would help. In the book Go Givers Sell More they spoke about thinking of your attention as a flashlight. It either shines on you or the customer. Always do a check to make sure it's shinning on the customer. I also saw a doc on Richard Branson and how his mom said he used to be shy. She would tell him to stop thinking of himself. Seems like it was an ...”
“Agree with you Chelsea. Cold calling is not easy especially when you are being shouted at. It is part of the job and one should not get discouraged. Telemarketers should bear in mind that the reason they are calling is because they have a product or a service that is beneficial to the business. ”