Consumer Rights Archive

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UK consumer rights: all change please

With the fortunes of the Samsung Galaxy Note 7 reaching a low point after airlines banned passengers from taking the smartphones onboard, the company’s customers have probably reached the end of their tether. However, how painful the consumer experience is — and whether you ...Read More

Advice on common household problems

Whether you’re waging a turf war against chafer grubs, or your neighbours are leading you up the garden path, our experts are here to offer advice Q: We recently had a few of our rooms painted with Valspar Premium matt paint. A few days ...Read More