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Sales 2.0: How Businesses are Using Online Collaboration to Spark Sales

Web 2.0 is a movement fostered by improvements in technology and greater adoption of the internet. Through collaborative tools such as social-networking sites, wikis, blogs and mash-ups, Web 2.0 lets us tap into a collective online wisdom that far surpasses what we could accomplish as individuals in the offline world.

Sales 2.0., a more recent term, is the adaptation of Web 2.0 concepts and technologies to improve and accelerate the sales process. It's a natural combination - Web 2.0 is less about technology than about relationships - and relationships, of course, are integral to sales success.

A new white paper by the Techdirt Insight Community, in conjunction with TheCustomerCollective.com and Oracle, describes how Sales 2.0 can:

  • Increase the circumference of the traditional sales funnel
  • Shorten the time time it takes to get through the funnel
  • Increase conversions.