What’s the single best way to become trusted? Is it to increase your expertise? Your communications skills? Your credentials? Industry knowledge? Interpersonal skills? Empathy? Your appearance?
According to the Trust Equation, it is to decrease your self-orientation.
The Trust Equation is T = (C + R + I) / S , where C stands for credibility, R for reliability, I for intimacy, and S for self-orientation. (Read more about the tru...